All sales are final. We accept returns or exchanges for damaged product(s) or if the incorrect item was shipped.
Shipping Policy
Processing Time:
•Orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
•You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates:
•Standard Shipping: 5-7 business days
•Overnight Shipping: 1-2 business days
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking:
•Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
•You can track your order through the link provided in the email.
Shipping Address:
•Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.
Return Policy
No Returns:
•Due to the nature of our products, we do not accept returns or exchanges. All sales are final.
•Please carefully review your order before making a purchase.
Damaged or Defective Items:
•In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 3 days of receiving your order.
•Provide your order number and a detailed description of the issue, including photos if applicable.
• We will work with you to resolve the issue promptly.
Customer Service:
•For any questions or concerns about your order, please contact our customer service team. We are here to help!
Thank you for shopping with Jane Doe Shops!!